2021 Camps & Clinics Refund Policy
As we prepare to launch our 2021 camps and clinics, our mission is to provide a safe environment for everyone involved. We will follow National, State and local government mandates and protocols for all camps and clinics. As we navigate these uncertain times please know that the safety of your children is our highest priority.
Due to the ongoing pandemic, we reserve the right to modify or cancel camps/clinics at any time for purposes of public safety or compliance with protocols. Should we need to change or cancel an event, we will notify all participants and parents as soon as possible and work with you on appropriate next steps, including any applicable refunds.
We understand there may be a need to cancel your registration. If you experience an injury, illness, change in schedule or are impacted by COVID-19 and need to cancel attendance at a camp/clinic please contact us directly at firstname.lastname@example.org to discuss a possible refund or credit towards another camp/clinic.
Refunds may require a medical release.
Credits may not be transferred to another athlete.
If at any time you need to cancel a camp registration the following refund options are available. No partial refunds will be paid if participants miss a session for any reason. In order to ensure that the facility and our staff are properly prepared for the program, we will not be allowing same-day registration or walk-ons.
Cancellation initiated by the Chicago Red Stars (non-weather related) | 100% refund
Cancellation 30 days before camp | 100% refund
Cancellation 21-29 days before camp | 75% refund
Cancellation 14 -20 days before camp | 50% refund
Cancellation 8 -13 days before camp | 25% refund
Cancellation 7 days before the start of or after camp has started | 0% refund
If there are any weather-related cancellations before camp begins, there will be a 50% refund issued. If there is a weather-related cancellation after camp has started no refund will be issued, but the camp may be rescheduled.
If you have any questions or need assistance with registrations, cancellations contact us at email@example.com.